Products & Solutions

Staff Scheduling

Goldresource™ is a browser-based application designed to optimize productivity and reduce costs for teller operations. It delivers up-to-date awareness of current teller productivity to those responsible for it along with tools that allow them to optimize it. This information is available to all authorized users via a web browser. Each institution can specify parameters that will control the calculation of its teller staff requirements at each location.

Goldresource Delivers

• Historic data consolidation to support trend analysis.
• Staffing analysis to both measure and predict optimum teller scheduling.
• Comprehensive and targeted reporting is available at all levels of the organization.
• Scheduling that allows management to allocate teller resources exactly when and where they are needed, based on predictive requirements by hour and day of the week.
• Provides improved customer service while significantly reducing staffing costs.
• Multiple model schedules can be created for regular, holiday, summer or other requirements.
• Multiple staff projection formulas can be defined for the institution and then assigned to the individual branches